give to the system administrator. Unified CM then routes The devices listed here support Webex Calling. see. When troubleshooting, it may be helpful to have a screenshot of the phone. They deliver complete convergence with the rest of the Cisco Catalyst 9000 Series Switches in terms of ASIC architecture with a Unified Access Data Plane. TheDedicated Instance add-on for Webex Calling includes: Cisco Emergency Responder (Americas region only), Cisco Session Management Edition (SME) (Optional). When you open the Cisco Phone Deployment Guide, Webex Wireless Phone 860 and 860S quick reference Cisco supports on-premises, in the cloud, and mixed model deployments to keep our customers connected 0000033362 00000 n This page may lead you to the information you're seeking: https://www.webex.com/cloud-calling.html. A Support team that wants phones to ring all at once so that the first available agent can take the call. Check with your system administrator to see if the wireless system has to refresh all customer endpoints when migrating to the cloud and extending the ROI of these assets. All off-net (outside of Webex Calling) calls are sent to the local gateway. Control Hub (https://admin.webex.com) is a management portal that integrates with Webex Calling to streamline your orders and configuration, and centralize your management of the bundled offerWebex Calling, Webex App, and Meetings. Unified CM, an off-net call can still be an on-net call to any destination hosted on Unified CM or a real off-net call to Class of service is implemented using site and class of service-specific calling search spaces. in Webex Calling. DATASHEET Voice for Cisco Webex Calling Download datasheet Download Secure, reliable, flexible voice communications Why move your phone service to the cloud? Table 2. 0000015529 00000 n if the PSTN gateway functionality is collocated with the Local Gateway, then two trunks are required from the combined PSTN The Cisco Webex Room Phone is a conference phone designed for collaborative meetings. Apply Changes-issues request to the phone to download and apply changes If available, blow canned air into the connector to clear debris. This guide assumes an existing installation that is based on best current practices in the Preferred Architecture for Cisco Then click 0000066593 00000 n Users can ring their phones with a distinctive ring when predefined criteria are met, such as phone number or date and time. must be created (Webex Calling) and a +E.164 route pattern for each DID range in Webex Calling is added to this partition. This includes PSTN destinations and on-net calls towards the download. Device management and usage analytics through Webex Control Hub makes deploying, configuring, and supporting Room Phone simple. app, the Keypad the wireless system is down, the Wi-Fi icon on your phone grays out. 0000034048 00000 n The Webex Desk Hub features: Premium video device. When you Unified CM now based on the configured dial plan routes the call to a locally registered endpoint on which the called destination Provision the sites Wi-Fi SSID and password. endstream endobj 374 0 obj <>/Metadata 17 0 R/Pages 16 0 R/StructTreeRoot 19 0 R/Type/Catalog/ViewerPreferences<>>> endobj 375 0 obj >/PageTransformationMatrixList<0[1.0 0.0 0.0 1.0 0.0 -420.945]>>/PageUIDList<0 211>>/PageWidthList<0 595.276>>>>>>/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text/ImageC]/Properties<>/Shading<>/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 595.276 841.89]/Type/Page>> endobj 376 0 obj <> endobj 377 0 obj <>stream You can simultaneously apply multiple filters. Like other network devices, system administrators configure and manage these phones. and time. These translation patterns intercept dial strings in the format of the enterprise numbering plan and normalize the dialed phones or to the PSTN through the local gateway, which has PSTN/SBC functionality co-located. Cisco Webex Meetings Audio PSTN Coverage for Cisco Collaboration Flex Plan Data Sheet (PDF - 573 KB) 06/Nov/2020. The HDMI-out to any HD display can be used to show meeting information, sharing, and digital signage. features, and so on. Direct dialing between phones registered to Unified CM and phones in Webex Calling locations is required. 0000129609 00000 n The phone will factory reset after the firmware download completes. Learn product details such as features and benefits, as well as hardware and software specifications. 0000066554 00000 n For example, Webex Calling users cannot be part of a hunt group on Dedicated Instance. Room Phone leverages the power of the Webex platform to bring call, meeting, and share capabilities. Also, from Control Hub, you can cross-launch to the Calling Admin Portal. Xq50sgu!Ao]pQ/Shs=.xe%n K32, You can do first time setup of your calling service, After normalization, Webex Calling routes all calls that do not match the customers Webex Calling destinations to the local gateway that is assigned to the location. endstream endobj 378 0 obj <> endobj 379 0 obj <> endobj 380 0 obj [/Pattern] endobj 381 0 obj <> endobj 382 0 obj <>stream For more details about the phones, see the Product data sheet. In the file you download, simply add True for the services that you want to assign to each of your users. It is offered via selected certified partners via subscription. It has a 5.2" Gorilla glass touch screen and is chemical resistant. You can use Control Hub to assign a local gateway to a location, after which Control Hub provides parameters that you can configure on the CUBE. Tap Cisco Phone Status, and collect the Phone IP address Tap the notification to Share, Edit, or Delete the screenshot. Save. See how in, If the user is already assigned a device, and you want to add another preventing toll fraud. For all calls that do not match your Webex Calling destinations, Webex Calling sends those calls to the local gateway that is assigned to the location for processing. Webex Wireless Phone 840 has Ingress Protection 65 (IP65) with resistance to dust 2. comfort messages, and music on hold until someone can answer their call. Settings. you to: If configured, provide emergency safety features such as alarms and motion In addition, any incoming calls to their The Webex Suite offers multiple collaboration modes in one subscription, all delivered through the Webex App and managed through Control Hub. hbba`b``3 #+> 3] device, or create a new activation code for the device, if applicable. Encourage people to use the services you provide, including calling, and to give you feedback about their experience. 0000009325 00000 n a PSTN destination. Customer issues attributed to the use of non-Cisco devices used on the Cisco Webex Calling service will not be handled by the Cisco Technical Assistance Center (TAC). device, click the. dial plan that is provisioned on Unified CM. To add enterprise abbreviated dialing to Webex Calling destinations, you add the respective dialing normalization translation This figure compares these two different classes of service for calls from PSTN and Webex Calling. This figure shows a Webex Calling deployment where the customer has an existing Unified CM IP PBX. If a caller in the PSTN calls a DID number that is assigned to a Webex Calling device, then the call is handed off to the enterprise through the enterprises PSTN gateway and then hits Unified CM. Users can temporarily let all calls to go directly to voicemail. You can troubleshoot some general problems with your phone. Dedicated Instance is integrated with Webex Calling and takes advantage of Webex platform services, bringing cloud innovation You tap may be available on consumer-grade Android devices. In the context of integrating Webex Calling Local Gateway with Unified CM class of service we need to consider class of service for: Calls coming into Unified CM from the PSTN, Calls coming into Unified CM from Webex Calling. Users can make calls from a remote phone and have it appear from their business line. Cisco Webex Room Phone - Learn product details such as features and benefits, as well as hardware and software specifications. add users to a call pickup group and a group member is away or busy, another member can answer their calls. Cisco Wireless Phone 860S: The 860S mirrors all the qualities of the 860, but like the 840S includes a scanner for patient medication. If you experience a problem with your phone, you can create a bundle of log reports Calling. The Unified CM ultimately sends the call to the local gateway. 0000001805 00000 n Reference links toinformation about key environmental sustainability topics(mentioned in the Environment Sustainability section of the CSR Report) are provided in the following table: Information on product material content laws and regulations, Information on electronic waste laws and regulations, including products, batteries, and packaging. Calls coming in from the PSTN need access to all Webex Calling destinations. multicharger. Users can reject calls at specific times from specific callers. A phone's MAC address must be a unique entry. guide. guide and Webex Wireless Phone 840 and 860 user Enjoy a meeting solution thats simple and easy to use. The local gateway routes all calls If, for example, a user dials 914085550165, then the dialing normalization translation pattern in partition UStoE164 normalizes The Cisco Collaboration Flex Plan is the Cisco lead collaboration offer for selling meetings and/or calling with team collaboration. users within your organization. You can choose to set up SSO so that users authenticate with your Enterprise Identity Provider Webex Teams General Part number UC Zone Wired: 981-000875 MSFT Teams Zone Wired: 981-000870 Dimensions & weight Headset: 165.93 x 179.73 x 66.77 mm 6.53 x 7.08 x 2.63 in Cable Length: 6.23 ft Weight: 211 g What's in the box One Headset with wired USB-C connection, one USB-A adapter, one travel bag, user documentation Warranty 2 years normalized (globalized) to +E.164 using dialing normalization translation patterns. 0000006717 00000 n The wizard walks you through the basic settings to get your organization up and running with Webex Calling, among other services. incoming calls to local destinations or to the PSTN as per the existing dial plan. After the phone vibrates twice, contact your system administrator to provide a You can enhance teamwork and collaboration by creating a call pickup group so users can answer each others calls. Encourage them to use Cisco Webex Settings as a one-stop shop for the access. 0000008521 00000 n The Webex Suite includes: Calling Meetings Messaging Slido Webinars Webex Events (formerly Socio) 0000129821 00000 n If your partner has registered you for a trial, the setup wizard automatically starts after you sign in to Control Hub. To add a device to this user, click Add Device. For more information, see Explore the New Cisco Webex Calling App. and legacy public branch exchange (PBX) interworking (including Unified CM). 0000011009 00000 n While for calls from the PSTN access to Unified CM DIDs and Webex Calling DIDs is required calls originating in Webex Calling need access to Unified CM DIDs and PSTN destinations. If your phone's web browser is enabled, you can download the log bundle files to Users have access to the following interfaces: Webex Calling applicationSoft-client for calling that's branded by Cisco. the call again is sent to Webex Calling after matching the route pattern in the Webex Calling partition. Click the Generate button to generate the QR code. Cisco Webex integration Use Cisco Webex Meetings from the same app to simplify user experience and adoption. or Partner or Cisco provided PSTN options. To enable call routing from Unified CM to Webex Calling on Unified CM a set of routes need to be provisioned to define the set of +E.164 and enterprise numbering plan addresses This can be helpful to view and manage devices in 0000012685 00000 n If the system administrator enables and then disables visual voicemail, the Voicemail tab remains on the Cisco Phone app; however, it will not function. For a Webex Calling deployment without integration into an existing Unified CM, any off-net call is considered a PSTN call. To modify an existing device, select the device name. Secure and reliable cloud services delivered by trusted regional service providers The Webex Calling App for desktop and mobile devices, providing comprehensive calling capabilities for mobile workers. You can set up a call queue so that when incoming calls can't be answered, callers are provided with an automated answer, The Webex Calling routing logic then makes sure that the call is sent to the intended Webex Room Phone features and benefits, Great audio experience with room-filling HD audio and 360-degree coverage, Acoustic echo cancellation and noise reduction removes distractions from calls and meetings, In-meeting experience with participant list and active speaker on device and external display*, Simplified meeting-join experience with One Button To Push (OBTP) for scheduled devices in a Cisco Webex meeting*, Automatic wake-up: system wakes up when someone walks into the room and recognizes them through their mobile or laptop device*, Join from Webex apps on your smartphone or laptop via Proximity*, Automatic screen/display integration through HDMI CEC, Increase screen productivity with digital signage integration with Appspace*. your phone within your organization. address for the firmware. Important qualities include: Integrated collaboration One application for calling, meetings, messaging, polling, and events Consistent and intuitive experience The Webex Wireless Phone 840 and 860 provide a mobile collaboration platform that allows users to manage tasks and communicate easily. Webex Wireless Phone 860 has Ingress Protection 68 (IP68) with resistance to Access the Cisco Phone Webex Calling supports the following features. patterns for calls originating from Unified CM registered endpoints or inbound called party transformations for calls originating It may not reflect the most current legal developments, and Cisco does not represent, warrant, or guarantee that it is complete, accurate, or up to date. Share the log file with your administrator. How does increased productivity and collaboration, and reduced costs sound? Actions help to The Unified CM dial plan normalizes numbers Stay connected, all in one. The local gateway can be IP based, connecting to an ITSP using a SIP trunk, or TDM based using an ISDN or analog circuit. light. This information is subject to change without notice. For this the Unified CM dial plan needs to support routing of +E.164 numbers. With two incoming trunks Key characteristics of this dial plan design include: All directory numbers that are configured on Unified CM are in +E.164 format. Small business account management (paid user), Add In more than 100 countries, our flexible payment solutions can help you acquire hardware, software, services and complementary third-party equipment in easy, predictable payments. For more detailed information, see the individual chapters for step-by-step instructions. For the countries and regions that Cisco is enabled for Webex paid subscriptions, you can sell the Collaboration Flex Plan for the cloud services that are offered in that country or region. Adjust your computer mic and speaker volume in a Webex Meeting; How to schedule and start a meeting on Webex; Invite people to your Webex Personal Room; Get started with Webex Calling: Webex Calling Basics: How to Transfer a Phone Call; Webex Calling Basics: Forward your phone calls; Webex Calling Basics: Add someone to your Contacts list . If you text to get access to the camera and scan QR code. that are coming from Webex Calling to the PSTN and in the other direction, PSTN to Webex Calling. 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