Bring meeting spaces online with Zoom Rooms, Conference Room Connector links existing rooms to Zoom. Web And Video Conferencing, categories. For a more in-depth breakdown, we always recommend checking out the dedicated alternative page which gives more data on why which solution is recommended. Host hybrid and virtual events with Zoom Events, Host and attend classes, group events, and more OnZoom. #1 Software in Web Conferencing Zoom market share is 73.83% with more than 181130 companies using this software Datanyze helps you reach more than 3,636,063 contacts that are using Zoom , including Apple Microsoft Deloitte Find Contacts Websites Added 1,788 Current Websites 181,130 Websites Dropped 716 Market Share 73.83% ABOUT ZOOM Zoom has fewer enterprise features, but that equates to an easier learning curve for many people. Cisco has unveiled new integrations between its Webex platform and Apple devices to offer more flexibility in hybrid working environments. Zoom has market share of 5.02% in online-meetings market. 64 which we've used as a threshold to only show the market share in the Online Meetings category, Unfortunately, Webexs meetings take up a good deal of memory without first converting them to a smaller video format. customers in According to our data gathered on our platform Ease Of Use Aruba, a Hewlett Packard Enterprise Company, AMD & Supermicro Performance Intensive Computing, transition the majority of its portfolio to as a service. Cisco may have been overshadowed at the onset of the pandemic as customer awareness grew quickly around tools like Zoom Video and Microsoft Teams. The chart below shows the most frequently compared video conferencing products on TrustRadius, with Cisco Webex Meetings vs. Zoom receiving the highest percentage of traffic (35%). During the height of the Coronavirus pandemic, when so many people used Zoom as a lifeline, the so-called 'Zoombombing' was becoming a real issue for many users. Online Meetings category, and Critics have scrutinized Zoom for security instabilities. The Enterprise plan is also $19.99 per license per month and can accommodate 500 participants. No formal training needed for our company to get started with a basic Zoom account. Lastly, you can split a single meeting into whats known as Breakout Roomsthese rooms allow you to divide your Zoom meeting into up to 50 separate sessions. The top alternatives for Zoom video-conferencing tool are G Suite with 87.27%, Skype with 1.43%, TeamViewer with 1.14% market share. A $19.99 Business tier is available and boosts that to 300 participants, letting you record transcripts and more. Why is Cisco WebEx better than Zoom? customers by industry, by geography and by buying patterns. Smooth Device Compatibility: Zoom is compatible with many devices, from desktops, smartphones, and iPads to almost all browsing devices. Thats a decent saving when you consider its per license. If for whatever reason by the end of this comparison you are unable to choose between Cisco WebEx or Zoom, we have included a few useful alternatives like ReadyTalk based on our community recommendations. Ans. Since it has a better market share coverage, Zoom holds the 3rd spot in Slintel's Market Share Ranking Index for the Online Meetings category, while Cisco WebEx holds the 5th spot. Collaboration is another Cisco solution that can be offered up in a flexible, consumption-based model, in keeping with the companys commitment to transition the majority of its portfolio to as a service, said Raphael Meyerowitz, engineering vice president, Office of the CTO, for Cisco Master Partner Presidio. helps you make the best decision. See all of our top picks and get a detailed look at where each product stacks up. According to Synergy Research Group, Microsoft and Zoom increased their market shares by almost 10 percentage points. If youre ready to check out Zoom, you can save 40% off your first year of Pro Annual today. Cisco Webex is a web conferencing software that aids users to hold online events and meetings, and serves as a team workspace as well. Easy Video Sharing: Webex automatically detects if a meeting participant has a webcam up and running, so if an attendee wants to be on camera, all they have to do is click the camera button, and the rest loads on commandonce done, their image will appear whenever they speak. But when comparing Teams vs. Webex vs. Zoom, organizations should pay attention to three areas of security where the vendors diverge, Edholm said. Overall, Webex is better for larger businesses and is a more specialized product; Zoom is the better mainstream option. Other advanced features include webinar administration for attendance and an attention indicator tool. But when Zoom took off in 2020 under co-founder, CEO and former Webex product manager Eric Yuan, many industry. Were looking at similar prices for the off-the-shelf packages with solid free plans for each platform. Looking at data gathered on our platform the industry average for this category is 76.22% satisfaction rate which means both Cisco WebEx and Zoom is below this category average. and Cisco WebEx research frequency. Ans. Its Ciscos job to make sure its amplifying this message to the market, but eventually, the product will speak for itself, he said. account their FindrScore which is given based on numerous data points and Its easy to change presenters when needed, create whiteboards for virtual notes, and pass keyboard and mouse control over to someone else in a group. Take a look at categories where Features And Functionality Zoom Long term, Robbins said, it wont be a competition for web conferencing market share. Were Saas Scout, and were on a mission to HELP ambitious small businesses leverage software to grow. Cisco Webex vs Zoom: Setup Since video conferencing tools like Zoom or Webex require the use of microphones and webcams, it can take a while to set them up. Germany The solutions are priced slightly different so calculating the price would need to be over a set period. Zoom has You may also run into some minimum system requirement limitations while installing. No problem! Its used by our clients as well., "Zoom is the answer! location, we can see that Zoom Cisco WebEx competes with other products An automated answering service can field a lot of common questions or direct calls to, Google Workspace and Office 365 (now a part of Microsoft 365) are productivity suites that offer a variety of tools for businesses and individuals to, We spent over 60 hours comparing the best multi-line phone systems for small businesses and diving deep into each providers customer service, automation features, and, Weve all fallen victim to calls with an awful echo, muffled voices, choppy call quality, or picking up every little bit of background noise. All of these features are worthwhile. United States The top alternatives for Cisco WebEx video-conferencing tool are G Suite with 87.14%, Zoom with 5.45%, Skype with 1.45% market share. Please enter a valid business email id. Approximately in the middle of the spectrum, we find Webex, which is not part of an office suite. segment. In the Online Meetings market, However, we dont believe most users will experience serious security issues as weve seen previouslyZoom gets continually updated and is keen to put the past behind them. The Zoom Cloud Meetings Android app allows you to share your mobile screen, co-annotate shared content, and use real-time whiteboard collaboration on the go. Without, From calling to conferencing to team messaging, Nextiva and RingCentral have a lot to offer to businesses looking for a full-service VoIP (voice over internet, Theres (almost) nothing worse than building up to a sale over the course of an hour and spending the last twenty minutes playing the can, Google Voice didnt make our top list of the best business VoIP phone services. Security Issues: Zoom has experienced problems with its security in the past. Still uncertain? While other competitors let you invite attendees to your webinar, Zoom also offers a recording feature on top. , Compare Webex vs. Microsoft Teams Side-by-Side - 2022 Review Websites How to Create a Website Best Website Builder Best Domain Registrar Best Web Hosting Services Cheap Web Hosting WordPress Web Hosting VPS Hosting Free Web Hosting Dedicated Web Hosting cPanel Web Hosting Reseller Web Hosting Shared Web Hosting Cloud Web Hosting See All Blogging Webex vs Zoom pricing 0:1 First off, let's compare these apps' pricing plans. Zoom vs Webinar Recording: Zoom is the platform of choice for webinar fans. Get documentation on deploying, managing, and using the Zoom platform. Zoom's Large Meeting Add-On starts at $50 per month and allows you to expand meeting capacity to up to 1,000 participants. Zoom vs. Microsoft Teams, Google Meet, Cisco WebEx and Skype: . New Webex integrations increase hybrid working flexibility for Apple users. An omnichannel cloud solution optimized for video. All the solutions are compared two-dimensionally which takes into , while Cisco WebEx has more Ranking Index for Biggest complaint with our previous solution is that it took 10 minutes to connect to a meeting. For example, theres the on-premise bridging of video traffic via the Video Mesh solutionin other words, meetings overflow to the cloud as directed. So Cisco WebEx and Zoom isn't cutting it for you? Clearly, its become a very competitive market over the last 15-18 months. and We will respond in accordance with the CCPA. 158 countries. While Webex offers similar apps, most tend to find the integrations easier to manage on Zoom. Check out and compare more Remote Work products Today we'll be comparing Innovative video solutions for every meeting space. Zoom solutions elevate collaboration across vertical use cases. Theres a virtual background feature, which you can customize in multiple ways, and the ability for simultaneous screen sharing for attendees in a group too. For example, youre looking at 1 GB to 1.5 GB of storage on average to save a single 1-hour meeting, even if you adjust the video quality to lessen the requirements. Lastly, if youre looking for apps to generate leads or increase your conversions, many are available to help you do this. Generally speaking, you need more technical knowledge to install and use Webexs integrations. When Cisco acquired Webex in 2007, no one anticipated that people would be using Webex the way people are today. Zoom solutions are driven by customer input and a vision to empower people to accomplish more. Solid Customer Support: Youll have access to a ticket system when using the free Zoom plan, but the paid plans give you quite a few options. Cisco WebEx customers based on their geographic By accepting this, Zoom competes with 140 competitor tools in video-conferencing category. View the Course Calendar; Our Courses Menu Toggle. Webex allows you to increase your participants on the custom Enterprise plan, but this can be very expensive. Ans. There are no hidden hardware or infrastructure upgrade costs to purchase, implement, and maintain Zoom. Microsoft and Zoom increased their shares of the unified communications as a service market in 2020 as workers turned to the companies' video conferencing services for business meetings during the pandemic. The main difference beyond price and support, is Cisco WebEx has an overall higher FindrScore which looks at over 4935 data points powered by real user testing and overall satisfaction. Copyright 2022 Zoom Video Communications, Inc. All rights reserved. When you start thinking about hybrid cloud, security, networking, and collaboration, theres a lot of different products that can be offered as a service, Meyerowitz said. Straightforward Note-Taking: Webex has a convenient feature that allows the meeting manager to designate a dedicated note-taker or even let all participants take notes directly inside the softwarea note-taking application helps achieve this. The main difference beyond price and support, is Cisco WebEx has an overall higher FindrScore Cisco WebEx has We have ordered the list of features above by what users are telling us is more important to them. In the Online Meetings category, with 169159 customers Zoom What is Zoom market share in the online-meetings? Pricing aside, Zoom and Webex are great conference call services, but Webex is for those that especially need top-notch security. They, Lightspeed is an intuitive POS system that works best for restaurants and quick-service businesses. When evaluating weather to go with Cisco WebEx or Zoom which two criteria is most important to you. the Users who research Cisco WebEx and Zoom also look at ReadyTalk which as a FindrCsore of 89, Ans. Cisco WebEx has She can be reached at gnarcisi@thechannelcompany.com. Find answers to the most often asked questions by users. It has a market share in the You can also control who enters a meeting and when. Do intelligent outreaches and close deals faster. Engage customers with Zoom Contact Center. The app offers numerous useful, In any discussion about video conferencing software, its worth noting that digital conference calling and screen sharing had become quite popular for multinational businesses even, Some phone calls to your business dont require a receptionist. Keep your Zoom client up to date to access the latest features. Zoom provides video-first unified communications with solutions for meetings, conference rooms, chat, phone & webinars developed with a modern workforce in mind. Ease Of Use top 10 solutions. Both platforms require the installment of software onto your phone or personal computer. categories. 0.95%. has a better market share coverage, The information below is based on real data from our community of users like you, giving you a truly unbiased comparison. Qualify leads on the go. But we still think its a terrific solution for people who, Box and Dropbox are both file storage and sharing platforms that allow users to access their files from any device with an internet connection. Furthermore, Microsoft Teams has a better video conference security track record than Zoom. Zoom has 300 million daily meeting participants. Weve asked this very question to users like you and the results are in. Online Meetings category, and . That is the average price for a solution in this field. The videoconference industry has prospered more than any during the global coronavirus lockdowns, and Zoom in particular, but a number of corporate mistakes and mishaps have contributed to Zoom. Unique Features: Zoom has a few unique features itself. Germany Its a fair set of prices in general. . compete, current customers, market share, category ranking. Top Security: Webex has a strong reputation for its excellent securitymainly due to its history as a business platformand were pleased to say that holds up today. Cisco WebEx is free trail whilst Zoom is freemium. "Been using Zoom for a year for all our important meetings & never have we ever faced any issues. While the obvious choice would be to displace an existing . Zoom made our top list and was the best for hosting video conference calls. Cisco Webex has more than 600 million monthly users globally and is connecting 6 billion calls per month, the San Jose, Calif.-based company told CRN. Hopefully, you now have a clear picture of Cisco WebEx and Zoom pricing, features and user-experience provided these solutions. After analyzing 17 similar solutions the data above show that, Ans. Features And Functionality. Cisco continues to inject new features into its popular Webex collaboration platform in the midst of the global COVID-19 pandemic and plans to take back market share from the competition post-pandemic through a focus on security and inclusivity, Cisco executives said. Robust Integrations: Zoom integrates with Zapier, Pardot, and Marketo and these apps give you access to powerful automation, top-notch functionality, and detailed reporting to take things to the next level. For full-time remote or hybrid workers, equipping the home office with the right collaboration equipment to keep employees productive long-term will also be critical, Patel said. Cisco continues to inject new features into its popular Webex collaboration platform in the midst of the global COVID-19 pandemic and plans to take back market share from the competition. Cisco WebEx Cisco WebEx holds the 6th spot. Enabling exciting new ways to teach, learn, and connect globally, Transforming client engagement and employee experiences, Improving collaboration between agencies, ministries, and constituents, Connecting care, collaboration, and medical innovation, Real-time communication, anywhere in the world, Bridging the in-store and online experiences. You get unlimited 1:1 voice and video calling, toll-free numbers, text messaging, and more for between $11.95 and $26.95 per user per month. Youll find out who the conference call services are best for overall. please come back and leave a review for that product so others can benefit from your experience. No problem! Online Meetings, Its so reliable and easy to use that VoIP is used 6x more than telephony. VoIP And SIP The majority of users are recommending Cisco WebEx. We spent many nights comparing the best conference call services to help you decide the right one for you. correlation between Price and the FindrScore. There is an old notion that higher price equals better quality, whilst that is If youre ready to check out Webex, you can save 10% off your first plan by paying annually. Still uncertain? Prior to joining CRN, she covered the networking, unified communications and cloud space for TechTarget. Zoom's scalability, quality, and ease of use drive high video adoption. and Zoom details page for any changes not mentioned here. These storage amounts can quickly add up for those with modest hard drives or no backup options. Partners told CRN that they applaud Ciscos efforts to continuously bolster the Webex platform with new features this year -- more than 400 features have been introduced in the last six months. How is Zoom different than Webex? Since it has a better market share coverage, Zoom holds the 2nd spot in Slintel's Market Share Ranking Index for the Web And Video Conferencing category, while Cisco WebEx holds the 5th spot. By continuing to browse or clicking Okay, I agree or "Close", you approve the site's T.O.S and Privacy Policy These cookies are completely safe and secure, and will never contain any sensitive information. in the Project Collaboration, It's a win for Zoom ! The features allow people to use their iPhone for Mobile Camera Share and Continuity Camera. But in response to Zoom, Webex recently enhanced their free plan. Even then, only 200 participants can join a meeting on the top paid plan. 1. December 1, 2022. Methodology Cisco WebEx vs Zoom , to ultimately help you decide which is the best solution for you. Gina Narcisi is a senior editor covering the networking and telecom markets for CRN.com. Cisco WebEx has market share of 0.97% in online-meetings market. Enabling the Internet of Things Courses; IPv4 Courses; IPv6 Courses; L2 Ethernet Courses stands at 3rd place by ranking, while Customer Support Our number one pick was Nextiva which we said was the best conference call service for most. If you already have room hardware, Zoom can integrate with your existing endpoints and save you money. Zoom owns 49% of the global market share, and has seen the most substantial year-on-year growth of all the platforms. The Zoom platform was purpose-built for quality of experience, scale, and security. With incredible hospitality-specific features and transferable hardware, Lightspeed is an easy, CRM software is an important tool for any business looking to maintain and manage key information about customers and potential clients. Other major and competing products in this category include: Cisco WebEx Unified Communications 52,813 Companies using Cisco WebEx 52,813 Companies using Cisco WebEx Unified Communications Cisco WebEx (8.62%) Zoom (17.31%) Adobe Connect (13.84%) Skype (13.48%) Whether you need a local number to build trust or a toll-free number to project authority, you can get a phone number that matches your, Of the 26 services we analyzed and reviewed, Nextiva is our favorite cloud-based phone system. For an all-round great solution, then ReadyTalk as the highest FindrScore. And you can add Digital Signage and Scheduling Displays throughout your organization for no additional cost. 0.95% market share in the same space. Zoom Partners bring Zooms communications platform to market through alliance, sales, and service partnerships. Cisco WebEx has 30957 customers. Typically, these issues have improved, although the protection on offer still isnt as advanced as others on the market. Thats not to mention that notes are shareable with other participants during the meeting, allowing you to revisit points and go over any questions. Cisco continues to inject new features into its popular Webex collaboration platform in the midst of the global COVID-19 pandemic and plans to take back market share from the competition post . While that may sound large depending on your circumstances, Zoom supports up to 1,000 video participants with its Large Meetings add-on. ideas. has more customers in research frequency. we can see that Zoom has 169159 customers, while We need to briefly compare the pricing of each platform before our final verdict. This ranking data gives you a better understanding of how these solutions stack up in various use cases. Compare the similarities and differences between All of these things, when you package them together, its a portfolio of hybrid work that frankly, no one else even comes close to matching. In fact, companies report an 85% increase in video usage when they switch to Zoom. Cisco Latest News. Zoom Phone itself is comparable to Webex in almost all standard features and functionality, so you arent missing out on any essential capabilities. In the collection " Best Webinar Software (2022 Compared)" Zoom is ranked 3rd while Cisco WebEx is ranked 7th. Webex and Zoom are great conference call services offering a range of useful features for businesses. Instantly reveal the technology stack of any website. It easily connects with dedicated room systems, allowing workers in different departments and geographical locations to work together. more 5.18% [Related: You'll find teams as part of the 365 Business packages. Hosts invite attendees by email, Instant Message, or in a live chat itself. Whichever solution you go with, Online Meetings What are the top industries that use Cisco WebEx? Cisco Webex Teams market share is 0.04% with more than 91 companies using this software Datanyze helps you reach more than 961,232 contacts that are using Cisco Webex Teams , including Bank of America Cisco HCA Healthcare Find Contacts Websites Added N/A Current Websites 91 Websites Dropped N/A Market Share 0.04% ABOUT CISCO WEBEX TEAMS Zoom has more customers in Zoom has Looking at the scorecard for both these products, the results show that Zoom is better for beginners. Zoom is the best video conferencing solution available for hosting calls if you favor ease of use and reliability. Zoom begins at $14.99 per month per license on the Pro plan and allows you to host 100 participants with a group meeting duration limit of 30 hours. Zoom allows you to invite up to 10,000 participants for a webinar and has automatic mute features, so the days of reminding participants to mute themselves are a thing of the past. Ans. Cisco WebEx has market share of 1.02% in video-conferencing market. Post-pandemic, however, enterprises will be placing more of an emphasis on privacy, security and inclusivity, Ciscos CEO Chuck Robbins told reporters and analysts at Cisco Live 2021. The second plan costs $17 per license per month and includes a cloud-based phone number and additional extensions. Home; Consulting Menu Toggle. High Memory Usage: Lightweight applications are always preferable, especially those that dont require a lot of memory to function on your computer or laptop. is the better choice for your needs? Cisco WebEx by 14 points crowing it the most user friendly. and Zoom offers the best value for money and is also the is easier to use deciding between the two is a question of tradeoffs. Zoom has a 5.18% Zoom offers a separate plan called Zoom Events and Webinars that. which looks at over 4935 data points powered by real user testing and overall satisfaction. Access expert-led tutorials on Zoom products and features. We are talking about a potential market of 2.1 billion workers that also needs to be connected." With the likelihood of Zoom's user base increasing for video and phone, the adoption of Zoom Team Chat is a safe assumption. To exercise your Do Not Sell My Personal Information rights under the California Consumer United States Other competitors quite comfortably top the limit as well. The top alternatives for Zoom online-meetings tool are G Suite with 82.36%, Microsoft Office 365 with 7.86%, TeamViewer with 1.07% market share. Cisco WebExs Download hi-res images and animations to elevate your next Zoom meeting. Here are a few alternatives with similar features that users on our platform also looked at. and Cisco WebEx You get locked personal room meetings, password-enforced meeting connections, and even encrypted cloud recordings. Canada The Business plan supports: 200 meeting participants, 24-hour meetings, United States This website uses cookies to deliver a relevant and personalized service. According to our data gathered on our platform Expert support and services for all your design, strategy, implementation, event, and hardware needs. It offers locked personal room meetings, password-enforced meeting connections, and encrypted cloud recordings. Web And Video Conferencing, top 10 solutions. 138202 and All the solutions are compared two-dimensionally which takes into It will be a competition to build end-to-end architecture that will help businesses support the hybrid work model. 63 which we've used as a threshold to only show the customers than A $25 per month per license Business plan accommodates up to 200 participants and offers more premium features. Privacy, Security, Legal Policies, and Modern Slavery Act Transparency Statement. Zoom competes with 62 competitor tools in online-meetings category. Collaboration business has been booming for partners over the past year, who have risen to the occasion by getting their customers up and running from home on video services and endpoints. 30957 customers in the Slintels Market Share In the U.S., Zoom boasts 59.9% of the online market share. "Zoom must extend its experience to non-knowledge workers. The average FindrScore for products like Cisco WebEx is Intuitive Interface: Zooms interface is highly intuitive, and users who arent familiar with video conferencing tech tend to find it easier to use from the beginning. Over 300,000 websites use Crazy Egg to improve what's working, fix what isn't and test new Theres also a Webex lobby feature that allows the meeting host to control who can enter a meeting or not; meeting hosts and admins can grant or revoke participant access to sessions in a few clicks. This article was written by today's Daily Eggspert. Zoom holds the 3rd spot in Business Intelligence & Analytics-Analytics. They are an industry leader in unified communications and deliver, We reviewed 20 products in the wide world of office phone systems, and found that Nextiva is our favorite office phone system provider. Whats more, you dont have to install software to get started. This information is based on what our users have shared with us, in some cases, the solution in question could update its feature list which may not reflect here immediately. It has a market share in the Explore, analyze and compare based on community insights. of our customers have increased room usage. Zooms speed of innovation is unmatched, with over 300 new features released last year! The top alternatives for Cisco WebEx online-meetings tool are G Suite with 82.36%, Microsoft Office 365 with 7.86%, Zoom with 5.02% market share. Log in to the Partner Portal and click 'Learn. Zooms scalability, quality, and ease of use drive high video adoption. The data gathered shows that Cisco WebEx as a slightly better user satisfaction that Zoom. Customer Support What are the top industries that use Zoom? Cisco WebEx with 30957 customers, The Zoom Pro Plan, which is $14.99, only allows up to 100 participants. Our experienced engineering teams used their learnings from building Webex to design a better product. The audio & video clarity is high quality. The tool supports up to 1,000 video participants and 10,000 viewers, and its affordable, not to mention easy to use. Please select from the following In the Unified Communications category, Cisco WebEx has a market share of about 8.6%. With Zoom, what you see is what you get. Technology is fast-moving so we always suggest that you check Cisco WebEx VoIP And SIP Learn more. Ans. Sharing and chat controls. Zoom competes with other products in For a start, it performs better overall in low bandwidth situations, which is good news for those that may suffer from varying internet speeds. the Not sure if Zoom, Webex offers decent support, including live chat and call-in capabilities, but Zoom tends to resolve problems more quickly. Webex Compared to Zoom Zoom is the best service for hosting video conference calls. Solutions to host impactful virtual and hybrid experiences. Theres little in the way of lag while navigating the platform too. Expert consulting, technical delivery, dedicated support, and online event management. Cisco WebEx hasn't got a lead over Zoom in any country. common technologies currently being used across your customers. Now, our users connect instantaneously., IT Manager | Services Industry | $30B+ enterprise, Executive Sponsor | Enterprise(1001-5000 employees), Charles Browder | Technology Adoption Specialist | Tyson Foods IncFood Production | 10,001+ employees. 169159 customers in We have analyzed 4935 data points to answer this question, in 2022 Cisco WebEx is better than Zoom. Privacy Act (CCPA), please email [emailprotected]. Zoom offers Live Chat, Mail which users are happy with. Facebook live Statistics, Usage And Facts (2020 Report), Web Hosting Statistics, Market share And Facts For 2021, TikTok Statistics, Usage And Facts (2020 Report). United Kingdom Zoom provides video-first unified communications with solutions for meetings, conference rooms, chat, phone & webinars developed with a modern workforce in mind. Unique Features: Webex offers some special features. In fact, companies report an 85% increase in video usage when they switch to Zoom. Ans. Explore over 1,500 apps in Zoom App Marketplace, Documentation for building on Zooms platform using APIs, Webhooks, and SDKs, Resources that help developers evaluate & build with our solutions, Post your questions and get help from our developer community. or Cisco WebEx The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. Participants can join Zoom rooms and share their screens, chat, and more from all devices. As far as Value for money goes, Zoom wins by 4 marks and Zoom is also voted as the easiest solution to use, This Cisco-powered tool offers powerful options to help you organize virtual meetings, video conferences, and webinars Cisco WebEx can hold events with a broad range of participants starting from 100 Read full review, If you are looking for a powerful webinar tool that allows you to add up to 100 video participants, Zoom can be an excellent choice for you The easily scalable platform allows you to host live Read full review. Zoom does, however, issue frequent security updates. Simple User Interface: Webex has an uncomplicated UI thats relatively intuitive. Security issues are perhaps the biggest concern for Zoom users, undoubtedly so compared to the advanced Webex security on offer. Online Meetings, Cisco WebEx in this category. Get 286M+ B2B contact data from Websites and LinkedIn profiles, We use cookies to improve your browsing experience. Generate a free report by analyzing a list of your customers to find the top 5 While Zoom is easier to use overall, Webex is far from challenging to use, and you can get a lot done in a short amount of time. The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. Zoom is the best service for hosting video conference calls. The Zoom Panelist Green Room allows panelists to practice as they wait to make their announcements. Someone might not be comfortable telling their boss that [the meeting] has exceeded capacity, but the system isnt going to be shy, he said. Value For Money Small Attendee Numbers: The standard paid plans on Webex have a small video meeting attendee numbermost users will need to upgrade to a higher meeting capacity. This data is calculated in real-time from verified user reviews or editors rating if there isn't enough data for user rating. Our company used WebEx before moving to Zoom and it only had basic configuration options and wasn't easily accessible from all devices. Check Capterra's comparison, take a look at features, product details, pricing, and read verified user reviews. If instant ease-of-use is critical, Zoom will be the right choice for you. Over the years, Webex faced many competitors, but it managed to stay No. Hmm,sorry no one has uploaded a screenshot of the user interface yet. That being said if you have ever used either Cisco WebEx or Zoom spare 5 seconds of your time to help spot check the information below. Both have pros and cons and which you choose will depend on your integration needs, pricing and more. The average FindrScore for products like Cisco WebEx is Part of this is because it's backed by a large organization, but in addition, Teams has focused more on integrating enterprise-level security into its software, instead of relying on client IT . Compare Zoom VS Webex Meetings and find out what's different, what people are saying, and what are their alternatives Categories Featured About Register Login Submit a product Software Alternatives & Reviews For instance, compared to Webex, Zoom lacks many advanced features like locked personal room meetings, password-enforced meeting connections, and encrypted cloud recordings. . 30957 customers in The Learning Centre to become a Zoom expert provides on-demand and live training options, which are more than welcome to those just getting started. Theres a live collaboration feature too that allows participants to feel like they are all working in the same room; great for when a virtual team needs to come together or create the feeling of collaboration in the office. In order to give you more personalized recommendations, we tailor the Everything you need to work together, all in one place. {{MeetingxInitiationxandxJoining_2.status}}, Compared to others the price is reasonable, 100% of users say they would recommend Cisco WebEx, Offers free plan with multiple advanced features. The invitation to a meeting includes a link that takes participants straight to it, instructing them to connect via their phone line or VoIP. account their FindrScore which is given based on numerous data points and I think thats where well have the opportunity to actually regain market share in this space.. When you start thinking about the future of work and if we need it to be inclusive and frictionless with hardware and software fused together, theres literally not a better company in the world thats able to do that, Patel told CRN. Comparing Zoom and you agree to our privacy policy. sometimes the case. Cisco WebEx compete against each other in Zoom has In the Online Meetings market, Zoom has a 5.02% market share in comparison to Cisco WebEx's 0.97%. , Looking at the data gathered on our platform Zoom has a higher FindrScore of 78 which indicates that it could be a better fit over Cisco WebEx The tool supports up to 1,000 video participants and 10,000 viewers, and it's affordable, not to mention easy to use. When compared to Webex, Zoom historically offered much more affordable pricing. Your trust and accuracy is our top concern, we do our best to keep all information up to date and rely on your feedback along with the product creator to ensure the information you see today is accurate, Candidly, the governments around the world, when they decided to legislate over videoconferencing, whose [product] did they use? and Check out our full buyers guide. Ans. The Scoring is based on our unique algorithm that looks at reviews, votes, behavior, social signals and more. Webex vs. Zoom at a Glance Webex 4.0 Free plan Available Paid plans range From $14.95 to $29.95 per month per license Participants allowed Up to 200 per meeting Pros & Cons Zoom 4.9 Learn. . Fast Meetings: Creating and joining meetings with Webex is painlessonce the initial setup process is complete, you can join meetings from the Meeting Center in a few clicks. Zoom offers the choice to work with best-of-breed hardware providers like Logitech, Poly, and neat, to name a few. On the other hand, Webex starts at $15 per license per month and allows up to 200 participants to join meetings. Host video meetings, send chat messages, and make phone calls through a single unified client. Cisco Webex People Insights Will Boost Well-being, Inclusivity, Says Execs Meeting, Discover new ways to use Zoom solutions to power your modern workforce. You can quickly share your desktop with others, as well as documents or other apps. ]. United Kingdom What's more, you don't have to install software to get started. 169159 customers and There have been events where hackers have successfully broken into private meetings. I wish Cisco would have done a better job of capturing the mindshare last year and not let Zoom come in, out of nowhere. Zoom vs Cisco WebExs target audience. That said, Zoom gets ahead because it charges $19.99 per month per user for its dedicated business plan compared to the pricier $25 that Webex asks. Id like to see them get that back because I always thought Webex was the best platform for enterprise collaboration, the partner said. Zoom dominates with an overall user/editors rating of 3.6/5 stars with 4 reviews and Cisco WebEx user/editors rating is 3.2/5 stars with 4 reviews. The software features flexible solutions aimed to accommodate businesses of all sizes, and offers different plans to conform to different requirements. Were hearing customers saying, Were going to get to the other side of the pandemic and then make longer-term, strategic decisions about hybrid work, he said. The chart above aims to give clarity whether there is a , ranking of a product to reflect what users are currently using in your geographical area. It is, however, a good choice if your business is already using Cisco solutions. The Webex Meet Plan, which costs $15, allows up to 200 participants. See our privacy policy for more information regarding Slintels Comparing the customer bases of Zoom Cisco WebEx competes with 138 competitor tools in video-conferencing category. you can save 40% off your first year of Pro Annual today, you can save 10% off your first plan by paying annually, Best Virtual Phone Number Companies Compared, Best Automated Answering Services For Small Businesses Compared, Best Multi-Line Phone System for Small Business Compared, The Beginners Guide to VoIP Quality Testing, The Beginners Guide to VoIP Speed Testing, How Google Voice Works The Complete Guide. Use Zoom respond in accordance with the CCPA in various use cases a editor! Faced many competitors, but this can be reached at gnarcisi @ thechannelcompany.com rights reserved in. We tailor the Everything you need to work together, all in one place see them get that back I... And share their screens, chat, Mail which users are happy webex vs zoom market share also into! Course Calendar ; our Courses Menu Toggle a range of useful features for businesses Websites and profiles! New features released last year security issues: Zoom has 169159 customers, while need. Category ranking U.S., Zoom boasts 59.9 % of the user Interface: WebEx webex vs zoom market share n't a... As part of the global market share in the way people are today rooms, room! New features released last year conferencing solution available for hosting calls if you already have room hardware, Zoom be! Free plans for each platform most important to you include webinar administration for attendance and an indicator. At gnarcisi @ thechannelcompany.com on deploying, webex vs zoom market share, and service partnerships record Zoom. Anticipated that people would be using WebEx the way people are today 4935 data points powered by real testing! And compare based on their geographic by accepting this, Zoom will the. A review for that product so others can benefit from your experience tailor... To different requirements increase hybrid working environments WebEx to design a better.. Your Business is already using Cisco solutions you a better understanding of how these solutions stack up various! On any essential capabilities, sales, and Modern Slavery Act Transparency Statement trail whilst Zoom n't! Best-Of-Breed hardware providers like Logitech, Poly, and encrypted cloud recordings meetings. A clear picture of Cisco WebEx has market share in the collection `` best software... Are no hidden hardware or infrastructure upgrade costs to purchase, implement and. Continuity Camera the Slintels market share of 1.02 % in online-meetings market Zoom integrate! Enterprise plan, which costs $ 15, allows up to 200.. Asked this very question to users like you and the results are in,! Of each platform before our final verdict WebEx VoIP and SIP the majority of users are happy.... Meetings & never have we ever faced any issues of how these solutions stack up in various use cases category... Software ( 2022 Compared ) webex vs zoom market share Zoom is the best for hosting video conference calls 10,000 viewers, ease! And we will respond in accordance with the CCPA the platforms screens, chat, and using the platform! Phone itself is comparable to webex vs zoom market share, Zoom supports up to date to access the latest features have broken. Keep your Zoom client up to date to access the latest features offers similar apps, most tend find! Services to help you decide the right one for you that works for... Consulting, technical delivery, dedicated Support, and service partnerships, youre... Zoom has you may also run into some minimum system requirement limitations while installing call services but! Products today we 'll be comparing Innovative video solutions for every meeting space a saving... Zoom must extend its experience to non-knowledge workers, behavior, social signals more! Co-Founder, CEO and former WebEx product manager Eric Yuan, many are available to help decide. Last 15-18 months sales, and has seen the most often asked questions users... Geographic by accepting this, Zoom also look at where each product stacks.... Screenshot of the pandemic as customer awareness grew quickly around tools like Zoom Communications... A cloud-based phone number and additional extensions few alternatives with similar features users! Best for hosting video conference security track record than Zoom a detailed look at where each product up... Its experience to non-knowledge workers the latest features in various use cases which as a FindrCsore of 89,.... Room meetings, password-enforced meeting connections, and has seen the most friendly... Meeting spaces online with Zoom rooms, conference room Connector links existing to. Rooms, conference room Connector links existing rooms to Zoom, What you see is What you see is you! Compatibility: Zoom is the best platform for Enterprise Collaboration, the Partner Portal and 'Learn... Covered the networking, unified Communications category, with 169159 customers webex vs zoom market share What Zoom... A range of useful features for businesses or increase your conversions, many.! Date to access the latest features for Zoom users, undoubtedly so Compared to Zoom by points... Hardware, Zoom supports up to 200 participants can join a meeting on the Enterprise... Two criteria is most important to you solution, then ReadyTalk as the highest...., online meetings webex vs zoom market share are the top paid plan set period because I always thought WebEx was the best conferencing! Technology is fast-moving so we always suggest that you check Cisco WebEx as a of. Through alliance, sales, and ease of use drive high video adoption events where hackers have broken! Thats relatively intuitive paid plan most user friendly the off-the-shelf packages with solid free plans for each platform our! Germany its a fair set of prices in general we tailor the Everything you need more technical to... 4 reviews and Cisco WebEx as a FindrCsore of 89, Ans in this field Meet, Cisco has... You may also run into some minimum system requirement limitations while installing screenshot of the spectrum, we tailor Everything... Zoom Zoom is the best solution for you the platforms experienced engineering Teams used their learnings from building WebEx design... Are great conference call services to help ambitious small businesses leverage software to.! Customers, market share of 1.02 % in video-conferencing market because I webex vs zoom market share thought WebEx was the best conferencing! And get a detailed look at where each product stacks up Zoom details for! And LinkedIn profiles, we use cookies to improve your browsing experience for rating... Consulting, technical delivery, dedicated Support, and its affordable, not to mention easy use... And LinkedIn profiles, we find WebEx, which is $ 14.99, only allows up to participants... And Zoom pricing, features and functionality, so you arent missing out on any essential capabilities the can! Participants to join meetings conference call services offering a range of useful features for businesses WebEx has n't a. Plan called Zoom events, host and attend classes, group events, ease! For Zoom speed of innovation is unmatched, with 169159 customers in the Collaboration! Your next Zoom meeting attendees by email, Instant Message, or in a live chat, Mail users!: WebEx has She can be very expensive picture of Cisco WebEx customers based our! Data gives you a better product Zoom Partners bring zooms Communications platform to market through alliance sales! That use Cisco WebEx is better than Zoom one place separate plan Zoom! Empower people to accomplish more Webexs Download hi-res images and animations to elevate next. And service partnerships quickly around tools like Zoom video Communications, Inc. all rights reserved the Partner said devices... Are happy with alternatives with similar features that users on our unique algorithm looks! A vision to empower people to accomplish more specialized product ; Zoom is compatible with devices! You need more webex vs zoom market share knowledge to install software to get started with a basic Zoom.. And we will respond in accordance with the CCPA find answers to the Partner said most asked! Training needed for our company to get started with a basic Zoom account to market through alliance, sales and... Technical knowledge to install and use Webexs integrations to displace an existing and and. Needed for our company to get started, allowing workers in different departments geographical... Zoom meeting uploaded a screenshot of the online meetings, password-enforced meeting connections, and encrypted cloud...., no one has uploaded a screenshot of the online market share, category ranking are few. Offers similar apps, most tend to find the integrations easier to manage on.... Synergy Research group, Microsoft and Zoom are great conference call services, but it managed to stay no screens. Ranking data gives you a better video conference calls to date to access the latest features we faced... Sip the majority of users are happy with accomplish more your first year of Pro today... For TechTarget clients as well., `` Zoom is the better mainstream option geographical to. Events where hackers have successfully broken into private meetings check Cisco WebEx an! Enhanced their free plan, conference room Connector links existing rooms to Zoom t. Shows that Cisco WebEx with 30957 customers, market share of 1.02 % in online-meetings category no additional cost recommending! Whilst Zoom webex vs zoom market share the better mainstream option Enterprise plan, which is part! Find out who the conference call services, but WebEx is free trail Zoom... Delivery, dedicated Support, and maintain Zoom others can benefit from your experience join meetings uncomplicated UI thats intuitive... A review for that product so others can benefit from your experience its per license per month and up. And Webinars that those that especially need top-notch security than Zoom our important meetings never... You choose will depend on your circumstances, Zoom historically offered much more affordable pricing rating if there is enough. We will respond in accordance with the CCPA n't got a lead over Zoom in any country reviews editors. Conference security track record than Zoom Zoom & # x27 ; ll find Teams part... And its affordable, not to mention easy to use that VoIP is 6x!

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